Privacy Policy

Last Updated: 6 January 2026

This Privacy Policy describes how Moonasya (“Moonasya”, “we”, “us”, “our”) collects, uses, stores, and protects personal information when you access or use our website, services, or communications (collectively, the “Services”).

By accessing or using Moonasya services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

  • Full name

  • Email address

  • Contact details

  • Birth details (date, time, place of birth)

  • Application responses, questions, and session-related communications

  • Payment confirmation details (processed via third-party payment providers)

b) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, general analytics)

  • Cookies and similar tracking technologies

Moonasya does not knowingly collect personal information from individuals under 18 years of age.

2. Purpose of Collection

Your information is collected and used solely for the following purposes:

  • To review applications and determine eligibility for services

  • To schedule, conduct, and deliver astrology consultations and reports

  • To communicate session-related information, confirmations, or updates

  • To maintain internal records and improve service quality

  • To comply with legal, regulatory, or contractual obligations

Moonasya does not sell, rent, or trade your personal information.

3. Sensitive Personal Data

Birth details, session discussions, and personal disclosures are considered sensitive in nature.

Such information is:

  • Used strictly for providing requested services

  • Accessed only by authorized personnel

  • Not shared with third parties except as required to deliver services or comply with law

4. Cookies & Tracking Technologies

Moonasya may use cookies or similar technologies to:

  • Improve website functionality

  • Understand visitor behavior

  • Maintain basic analytics

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Storage & Security

Moonasya takes reasonable technical and organizational measures to safeguard personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or storage over the internet is completely secure. By using our services, you acknowledge and accept this inherent risk.

6. Data Retention

Personal information is retained only for as long as reasonably necessary to:

  • Provide services

  • Maintain records

  • Resolve disputes

  • Comply with legal obligations

Data may be securely deleted or anonymized when no longer required.

7. Sharing of Information

Your personal information may be shared only in the following limited circumstances:

  • With trusted service providers (such as payment processors or scheduling tools) solely for operational purposes

  • When required by law, court order, or legal process

  • To protect the rights, safety, or property of Moonasya or others

Moonasya is not responsible for the privacy practices of third-party platforms linked or integrated with our services.

8. Session Confidentiality

All consultations, discussions, and shared personal information are treated as confidential.

Clients are not permitted to record, distribute, or share session content without prior written consent.

Moonasya reserves the right to record sessions for internal documentation, quality assurance, or training purposes unless otherwise stated.

9. Client Rights

Subject to applicable laws, you may have the right to:

  • Request access to personal data held about you

  • Request correction of inaccurate information

  • Request deletion of personal data, where legally permissible

Such requests may be subject to verification and legal limitations.

10. International Users

If you access Moonasya services from outside India, you understand that your data may be processed and stored in India or other jurisdictions where our service providers operate.

By using our services, you consent to such transfer and processing.

11. Third-Party Links

Moonasya’s website or communications may contain links to third-party websites or services.

Moonasya is not responsible for the privacy practices, content, or security of such third parties. You are encouraged to review their privacy policies independently.

12. Changes to This Privacy Policy

Moonasya reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on the website with an updated effective date. Continued use of services after changes constitutes acceptance of the revised policy.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes relating to privacy shall be subject to the jurisdiction of courts in Mumbai, Maharashtra, subject to applicable arbitration provisions.

14. Contact

For privacy-related questions or requests, you may contact:

Moonasya
Email: support@moonasya.com
Website: Moonasya.com

Consent

By accessing, applying for, or using Moonasya services, you confirm that you have read, understood, and agreed to this Privacy Policy.